Program Manager
Lewisville, TX
Description
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at MPS. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
Why Modular Power Solutions (MPS)?
Committed. Innovative. Engaged.
If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding, Modular Power Solutions (MPS) has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!
YOUR NEXT OPPORTUNITY:
The Program Manager I is a mid-level Program Management position responsible for managing smaller-scale projects, creating detailed project plans and collaborating on tasks with internal stakeholders members while tracking progress, communicating with internal and external stakeholders, and monitoring the completion of projects timelines, within budget, while receiving guidance and mentorship from Head of Programs. The Program Manager I answer client queries, addresses technical and contract questions as well as identifying new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams to improve the entire customer experience. This position may require travel.
WHAT YOU'LL DO:
· Serve as the lead point of contact for all customer account management matters.
· Review and thorough understand work orders and service agreements.
· Build and maintain strong, long-lasting client relationships.
· Earn trust amongst peers within account relationships.
· Create agenda and guide the Kickoff Meeting presentation to all stakeholders of the fulfillment team
· Monitor and communicate status or concerns impacting the timely and successful delivery of our solutions according to customer needs and objectives.
· Recognize new business opportunities with existing clients and/or identify areas of improvement to meet sales quotas.
· Manage multi-year forecast and track key account metrics (e.g. monthly sales results and annual forecasts)
· Contribute and present program metrics for the client business reviews.
· Maintain and enhance relationships with BD team to identify and grow opportunities.
· Assist with challenging requests or issue escalations as needed internally.
· Manage ongoing customer's site requirements.
· Act as a single point of contact, own the proposal process internally.
· Review and prepare Cost-at-Completion (CAC) accounting for internal review with MPS leadership.
· Proactively manage multiple activities of moderate complexity to ensure forward progress and deadlines with efficiency.
· Negotiate and create all change orders on projects for internal approval.
· Represent the company/project in meetings with clients, subcontractors, etc.
· Maintain understanding of customer forecast and facilitate alignment with the Production Team and Continuous Improvement Team.
· The duties and responsibilities describe this position's general nature and scope of work. This is a partial listing, and other responsibilities will be assigned based on the position's role within the business unit.
WHAT YOU'LL NEED TO BE SUCCESSFUL:
· Basic ability to adapt to evolving customer priorities.
· Meet internal and external customer demands and resolve problems of moderate complexity.
· Provide clear direction in moderately complex situations with competing priorities with professionalism and composure.
· Must possess the utmost of personal integrity by exemplifying MPS' core values daily (We Care, We Share, We Listen, We Innovate, We Excel) to maintain the superior reputation of MPS.
· Thorough understanding of MPS safety protocols and procedures
· Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Autodesk Construction Cloud (ACC), Power BI and Oracle experience preferred.
· Ability to understand, develop, follow, and enforce standard operating policies and procedures.
· Ability to perform duties in a professional manner and appearance.
· Ability to prioritize and manage multiple tasks, changing priorities as necessary.
· Ability to work under time pressure and adapt to changing requirements with a positive attitude.
· Effective oral and written communication skills
· Ability to be self-motivated, proactive and an effective team player.
· Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
WHAT YOU BRING TO US:
· Bachelor's Degree in Construction Management, Project Management or other related discipline preferred.
· PMP license a plus
· experience in account management, preferably in industrialized construction role. Basic knowledge of construction technology, scheduling, Minimum 2 years' equipment and methods required.
· Business development/heavy client interaction a plus.
· Can be a combination of training, education and relevant work experience that is equivalent.
TRAVEL:
· 0 - 10%
WORKING CONDITIONS:
· General work environment - Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning. May be sitting for long periods, standing, walking, typing, carrying, pushing, and bending.
· Noise level is usually low to medium; can be loud on a job site.
· Occasional lifting of up to 40 lbs.
MPS is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
To find out more about MPS: · Learn more about our Rosendin Foundation which was established to positively impact communities, build and empower people and inspire innovation. · Check out our Culture of Care - MPS Culture of Care
YOU Matter - Our Benefits:
· ESOP - Employee Stock Ownership
· 401k
· Annual bonus program based upon performance, profitability, and achievement
· 17 PTO days per year plus 10 paid holidays
· Medical, Dental, Vision Insurance
· Term Life, AD&D Insurance, and Voluntary Life Insurance
· Disability Income Protection Insurance
· Pre-tax Flexible Spending Plans (Health and Dependent Care)
· Charitable Giving Match with our Rosendin Foundation
The pay range for this role is what we expect to pay for candidates that meet the specified qualifications and requirements listed on this job description. Candidate's pay can vary based on location, job-related experience, skills, and education.
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career.
MPS is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.